United States Drug Enforcement Administration

HONOLULU – The United States Drug Enforcement Administration in Honolulu urges its DEA-registered practitioners to be cautious of telephone calls from criminals posing as DEA agents or other law enforcement personnel demanding the practitioner provide their DEA-registrant number and other practitioner-related sensitive information over the telephone.

Most recently, the DEA in Honolulu was made aware of several phone calls made to physicians employed with Kaiser Permanente. During these phone calls, callers identified themselves as DEA agents and attempted to obtain the names, addresses, and DEA-registrant numbers of the physicians called. The DEA in Honolulu believes this was an attempt by a sophisticated criminal enterprise to fraudulently forge prescriptions for the purpose of unlawfully obtaining opioids and/or other controlled substances.  

The reported scam tactics are continually changing but often share many of the following characteristics:

• Callers use fake names and badge numbers or, alternatively, names of well-known DEA senior officials.
• The tone of calls is urgent and aggressive; callers refuse to speak or leave a message with anyone other than those for whom they are calling.
• Callers threaten arrest or revocation of the practitioners’ DEA numbers.
• Callers may demand money via wire transfer or, in some instances, in the form of untraceable gift cards taken over the phone.
• Callers falsify the number on Caller ID to appear as a legitimate DEA phone number.
• Callers will often ask for personal information, such as Social Security number or date of birth.
• When calling a medical practitioner, callers often reference National Provider Identifier numbers and/or state medical license numbers. They also might claim that patients are making accusations against the practitioners.

It’s important to underscore that DEA personnel will never contact practitioners by telephone to demand a DEA-registrant number. DEA will not request any personal or sensitive information over the phone. Notification of a legitimate investigation or legal action is made via official letter or in person.

Impersonating a federal agent is a violation of federal law and should be immediately reported to the DEA.

Anyone receiving a telephone call from a person purporting to be a DEA special agent or other law enforcement official seeking money should refuse the demand and report the threat using DEA’s online form or by calling 877-792-2873. Reporting scam calls will greatly assist DEA in investigating and stopping this criminal activity. Any urgent concerns or questions, including inquiring about legitimate investigations, should be directed to the DEA Honolulu Office at 808-541-1929.  Questions or concerns about this scam in Hawaii should be directed to DEA Honolulu Assistant Special Agent in Charge John W. Callery at (808) 541-3054.

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