News Release
Date: December 15, 2010
Diana Apodaca

DEA El Paso Division Launches Drug Texting Tip Line

DEC 15 -- EL PASO – Joseph M. Arabit, Special Agent in Charge of the El Paso Division of the Drug Enforcement Administration (DEA), announced today that the DEA El Paso Division has made an anonymous texting tip line available to the public. “Tip411,” which is powered by Citizen Observer, allows anyone with a cell phone to quickly and easily report drug trafficking, money laundering or related suspicious activity directly to a DEA agent.

To use the service, 847411 (Tip411) is entered in the “To” field and the keyword “DEA” in the text field on a cell phone followed by the tip. All information provided is 100% anonymous. Citizen Observer’s technology removes the identifying information of the sender before the tip is forwarded to DEA. The service allows the agent to follow up with the sender in a response text, but the citizen remains completely anonymous throughout the conversation.

“This program enables citizens, who otherwise might be reluctant to provide information, to communicate directly and anonymously with a DEA agent via text message. Through the Tip411 service we are strengthening our partnership with the community, whose members want to rid their neighborhoods of drug traffickers” said SAC Joseph Arabit.

The Tip411 program is being advertised on 10 digital billboards throughout the El Paso area.

The system currently is utilized by other law enforcement agencies around the country, including the San Francisco and Detroit Police Departments.

T he DEA El Paso Division encourages parents, and their children to visit the following interactive websites at, and